PharmX Portal Guide

Introduction

Welcome to PharmX, where as a pharmacy industry supplier you can directly connect to 6,000 sites, making up 99% of Australian pharmacies, through our seamless integration with over 20 existing POS software vendors.

Connecting to all your pharmacy retailers through PharmX allows you to benefit from the maximum efficiency that our Gateway delivers, providing your team with more time to dedicate to building meaningful relationships with your customers. You’ll also experience the benefits of minimised risk and errors by leveraging the fully traceable nature of our ordering and invoicing capabilities, which will contribute to a reduced number of debtors in any given invoicing period.

The flexibility of PharmX provides a customised experience and we encourage you to reach out to us at any time to discuss optimising your usage of the PharmX Gateway. This includes workshopping the latest features of our gateway which have been released to help you better meet your business needs as well as the needs of your pharmacy retailers. Such features include as outlined below.

PharmX Key Features

Feature	Use Case
Setting up minimum order quantity	Enabling MOQ allows the supplier to set specific quantities or multiples of, per SKU that a product is to sold in. For example, on order may be per unit but the supplier wants to enforce a minimum of 10 units (or multiples of) as the minimum. This is to assist the supplier to not break cartons into units when orders are being fulfilled. This will minimise the administration overhead of your team reducing the need to contact the pharmacy to advise that they will be receiving a different quantity or to adjust their quantity to meet your ordered multiple.
Setting up minimum order value	Suppliers can set the Minimum Order Value required for the pharmacy at account level. At present the PharmX gateway does not send an order below MOV to the supplier.
Stock availability	The suppliers can provide pharmacy which SKUs are or are not available to order from the supplier’s warehouse.
Third Party (Non-POS generated) order retrieval	Allows a third-party order placed outside of the PharmX Gateway (eg: phone or reps orders) to be captured through PharmX, sent and retrieved by the Pharmacy POS. This enables pharmacies to gain visibility over any orders placed on their behalf and directly integrated in their POS system. In turn, it will speed up the processing of the invoices and help the supplier’s stock hit the shelf more quickly.
Product catalogue	Suppliers can provide ongoingly their product catalogue information which PharmX will embed and maintain directly in the Gateway. This assists in having the correct product information accurate at every transmission. This also ensures products are only ordered in the correct order multiples.
Account matching program	When a supplier is already trading with pharmacies directly but not on the gateway (partly or entirely). It can be onerous in time and resources for the supplier to create accounts on the PharmX portal. This program removes this pain point. The supplier can provide us with the list of their existing pharmacy customers, and PharmX will create those accounts and upload them onto the gateway. It will increase the supplier’s connectivity reach and improve the supplier’s efficiencies.