Minimum Orderable Quantities (Order Multiples)
Overview
Minimum Orderable Quantities (MOQs), also referred to as order multiples, are the smallest amounts of a product that can be ordered from a supplier, as well as the quantity increment in which products must be ordered.
Key Concepts
MOQ Definition: The minimum quantity that must be ordered for a product.
Order Multiple: The quantity increment in which products must be ordered. For example, if the MOQ for a product is 10, the quantities that can be ordered are 10, 20, 30, and so on.
Compliance: Orders that do not comply with the MOQ fail the compliance checks. All orders placed will be subject to a post-order placement process.
Post-Order Placement Process
If an order is placed where order lines do not adhere to the MOQ compliance, the following process will occur before the order is sent to or retrieved by the supplier:
Sanitisation: Order line quantities will be sanitized by rounding the quantity down to a valid order multiple.
Quantity Adjustment: If the quantity becomes 0, the order line will be effectively cancelled and stripped from the order so that the supplier does not receive the order line.
Order Validation: If no valid order lines exist after sanitization, the order will be cancelled and not made available to the supplier.
Recommended Workflow
MOQ is part of the order compliance service, and is covered in Order Creation Process.