Supplier Account Management

Overview

The Supplier Account Management functionality enables the pharmacy and supplier to interact directly with one another via the PharmX gateway. Suppliers will typically manage accounts manually via the PharmX Portal after the initial bulk account upload as part of go-live.

See Account Matching for more details.

Use cases

1. Pharmacy initiates account creation: A pharmacy has a supplier account that is not on the gateway and they want to add it to the gateway to facilitate message transmission through PharmX.

2. Request to delete an approved account from gateway: A pharmacy requests an account to be removed from the gateway. The supplier will need to acknowledge the request to prevent any further transmissions from being processed by the PharmX EDI.

3. Supplier adds account for pharmacy: The supplier initiates an account setup request on the gateway that does not exist in the POS system. The POS system will need to acknowledge the account prior to being able to send and retrieve transmissions via the PharmX EDI.

4. Supplier disables account: The supplier has disabled an account from the gateway, immediately preventing it PharmX from receiving new orders or supplier documents, e.g. invoices, order acknowlegements, etc.